NB
Nick B
1 reviews | Active since Aug 2015
22 Jul 2024, 12:05
Ducking and diving
Five (5) weeks to get WBC to pay for a spare key they lost. I eventually got one made by a one man business in Mossel Bay at R2650.00 instead of the R5.3k quoted by Ford. I paid cash for the key. Eugene Louw's (salesman WBC) excuse now is the receipt Vic ***ner of KEYCAR AUTO) issued is not acceptable. Playing for time and refusing to accept responsibility for their negligence. Never do business with Eugene, he is not a man of his word and once the money is collected, you you are just a number and nuisance. I WILL NOT let this slide. I will now start charging interest.
Helpful (0)
Replies (4)0
Replies (4)
Webuycars.co.za's replyOfficial
22 Jul 2024, 13:30Dear Nick
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply22 Jul 2024, 13:30
Official
Dear Nick
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
NB
Nick B's updateReviewer Update
22 Jul 2024, 14:23Same standard reply as two weeks ago. Means nothing. Means NOTHING will be done. Zero. Zilch.
NB
Nick B's update22 Jul 2024, 14:23
Reviewer Update
Same standard reply as two weeks ago. Means nothing. Means NOTHING will be done. Zero. Zilch.
NB
Nick B's updateReviewer Update
01 Aug 2024, 13:48I eventually received a refund.
Thank you to Eugene Louw who took the brunt of his manager's ignorance and WBC's silly attitudes and CALL CENTER.
If I EVER do business with them, I will make doubly sure I get what I pay for BEFORE I leave the premises.
Thank you, Eugene.
Thank you to Eugene Louw who took the brunt of his manager's ignorance and WBC's silly attitudes and CALL CENTER.
If I EVER do business with them, I will make doubly sure I get what I pay for BEFORE I leave the premises.
Thank you, Eugene.
NB
Nick B's update01 Aug 2024, 13:48
Reviewer Update
I eventually received a refund.
Thank you to Eugene Louw who took the brunt of his manager's ignorance and WBC's silly attitudes and CALL CENTER.
If I EVER do business with them, I will make doubly sure I get what I pay for BEFORE I leave the premises.
Thank you, Eugene.
Thank you to Eugene Louw who took the brunt of his manager's ignorance and WBC's silly attitudes and CALL CENTER.
If I EVER do business with them, I will make doubly sure I get what I pay for BEFORE I leave the premises.
Thank you, Eugene.
Webuycars.co.za's replyOfficial
02 Aug 2024, 09:25Hi Nick,
Thank you for your message. We are glad to hear that the issue has been resolved and that you received your refund. We appreciate your patience throughout this process.
Thank you for your message. We are glad to hear that the issue has been resolved and that you received your refund. We appreciate your patience throughout this process.
Webuycars.co.za's reply02 Aug 2024, 09:25
Official
Hi Nick,
Thank you for your message. We are glad to hear that the issue has been resolved and that you received your refund. We appreciate your patience throughout this process.
Thank you for your message. We are glad to hear that the issue has been resolved and that you received your refund. We appreciate your patience throughout this process.