1 reviews | Active since Jun 2015
Don't walk... RUN AWAY FROM WE BY CARS.
No to very bad communication from wbc! My car was using excessive coolant. I sent the car to one of their "approved" dealerships. They could not find anything wrong. Then I took the car to a private mechanic who informed me that my car needs a radiator, he showed me and my car was Pink underneath from the coolant.
I have tried Communicating with them, they informed me there are different dealerships now as the list is updated (I get it) and if there is not one close to me, I need to let them know.
I did tell them the closest is about 40-50min's drive, can I not go anywhere closer... Boom! No more Communication! I have raised a concern 04/06/2025...not one call or email.
After sending a mail Again to customer care... They told me to take the car to Ford as I have taken out a motor plan... First I heard I was allowed to take the vehicle to Ford.
Even WesBank is disappointing me as this matter has not been resolved. WHAT AM I PAYING FOR?
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
