1 reviews | Active since Oct 2022
Don't trust WeBuy Cars - They are a reap-off
In May 12, 2022 I bought a car at webuycars Meadsteam, worth R112000, we did test drive proper and it looked proper, on our way home ut started smoking, when we got home to my surprise the car wouldn't start. Then we called the mechanic to check what might be the ussue only to find out that the car was literally dead. The front suspension was damaged, the injectors were not working and plenty of other problems was discovered. I contacted them to tell them that they sold me a car that was dead and they knew and never disclosed the history of the car. Tried to contact the sales person who sold me the car but he told me that he left the company. I went to them and was directed to athe customer service manager, uf not mistaken, I spoke to her, she told me that she will log an issue but in the meantime , I can share the receipts ofbthe stuff I bought to fix the car, which I did not , and if they don't offerbthe help I think I deserve I may as well contact @ombudsman. However I wanted my money back because they sold me a car that's literally dead. If that's what I wanted as a car I could have gone to a s**** yard. Then enquired to sell the car to them n they assigned a buyer, he came to inspect the car and after the inspection he said they can offer me R30k because the car is nothing it's best condition, if I need close to what we spent on the car we needed to fix the some issues so that he can give better offer. After I fixed the car, I contacted him again to come inspect n hehe came and after inspection I was tol that we fixed the car but they can't buy it as the car is smoking and for me to get help I must go back to where I bought the car maybe they can help me as he can't buy the car,because they won't be ablento sell it, I have been given a run around for 4 month. So I have no idea what to do anymore. I just want my money back to get another vehicle. I understand they sell 2nd habd cars but the car need to at least be Roadworthy not something that's dead.
I have sent information asnper the customer care agent on the 3rd October 2022 however the individual haven't responded to acknowledge that they recieved the required information nor to give an update on this issue.
I am.not sure if this issue is being attended to at all.
I have sent information asnper the customer care agent on the 3rd October 2022 however the individual haven't responded to acknowledge that they recieved the required information nor to give an update on this issue.
I am.not sure if this issue is being attended to at all.
