AN
Ari N

1 reviews | Active since Apr 2018

05 May 2023, 18:45

Dont trust the Dekra report from We Buy Cars

I bought a car from We Buy Cars in December for cash on the strength of the Dekra Report , the day after I bought the car, it broke down, costing me R66 000 This left me without a car for several weeks and incurred unexpected expenses for the repairs. Regrettably, just three months after that incident, the car broke down again. quote to get it fixed was R84 000 and have now been without a car for three months. the fact that 90% of the repairs did not show up in the Dekra report. Had these issues been disclosed in the Dekra report, I would not have bought the car in the first place.

I have written and complained to We Buy Cars for over 2 months now but it has fallen on deaf ears no one comes back to me to resolve this issue

0
Replies (3)
Webuycars.co.za
Webuycars.co.za's reply06 May 2023, 08:44
Official
Dear Ari,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
AN
Ari N's update10 May 2023, 12:01
Reviewer Update
I still have not heard anything no one has called me
Webuycars.co.za
Webuycars.co.za's reply22 May 2023, 07:34
Official
Good Day,

Thank you for bringing your concern to our attention.

This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed.

Regards