AR
Ahmed R

1 reviews | Active since Nov 2021

16 Nov 2021, 15:34

Dont trust Dekra reports at We Buy Cars

I bought a jeep compass with dekra certificate showing just 1 minor fault, car was therefore sold to me with a Roadworthy voucher from germiston branch. When i took the car to dekra durban, i was told the car had major suspension problems, wioer blades were torn and i has to replace.

I took the car to a bosch service centre who submitted a report showing the car needed: Wheel bearings Control arms Tie rod ends Front wheel disc Front brake pads Wiper blades

80000km service was missed and gearbox service was missed.

I also noticed the started motor is problematic Power steering squeak when turning, Rust on bodywork, Windscreen washer bottle leaks continuously

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply16 Nov 2021, 16:22
Official
Thank you for taking the time to share your experience with us. We have received your query and will provide you with feedback as soon as possible. Regards
AR
Ahmed R's update16 Nov 2021, 16:40
Reviewer Update
We buy cars standard response, their customer complaints department rep**** to say car was bought 'as is' as per contract, car reference jh35njgp.
A refund of R5000 was paid to me bit now they are claiming it back. U used the money for part repairs to the car already, the salesman Mohammed Seedat from Germiston branch was not helpful at all, never returns calls or wattsup. Bad bad service.