Dont support WebuyCars- Rather buy from a registered reputable dealer.

To Whom it may concern: This feedback should act as a warning to any potential buyer of WeBuyCars (WBC). I bought a car online in On 20 Feb 2023 from Richmond brand. Due to the date closing for offers, I made the offer based on Dekra report findings as could not view or drive the car at the time as I live 800km away. After taking ownership, I found that the car had plenty of problems and defects not declared or details left out by WBC, the Dekra report and the salesperson involved. I ended up spending almost R20,000 in repairs. I did report the matter to WBC Richmond brand but was met with empty promises & referred to the fine print. I followed the WBC complaint procedures but after more than 2 months of trying, this clear that this is a waste of time. WBC also don’t adhere to the findings of MIOSA as stated in the fine print. In my experience this proofed inconclusive. Please be aware if you do buy a car from WBC that the Dekra reports are inclusive, incomplete and that the WBC management and Sales staff does not have a customer focus or willingness to resolve any issue. It almost borders ***** in my experience. I would recommend to rather buy from a registered & recognised dealer and would avoid doing any business with WBC. With Thanks. J Kruger