1 reviews | Active since Jan 2024
Dont hold your breath
Went through to the Durban branch on Saturday 20th January, only 4-6 sales men on the floor with 50 odd customers and managers standing round chatting to each other not doing anything. After waiting 30 min to talk to a sales executive we finally found on. Found the perfect vehicle a 2015 Jeep, took it for a test drive and decided it was perfect, then went into the "Canteen" area and went through all the details with the sales agent, Filled in all the documents and got an SMS that a credit check had been requested. Informed the Sales agent it was an urgent purchase as our vehicle was being written off. That was the last time they bothered to email, call, or respond to any messages. I have called 3 times, chatted to a WhatsApp agent twice, and emailed once but still, We Buy Cars have not gotten back to me. For a dealership that is invested in the trade of second-hand vehicles, you really need to look into your car sales department.
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
