JvdV
Johan van der Vyver

1 reviews | Active since Jul 2023

09 Sept 2023, 18:03

Don't Fall for just any excuse. Be ALERT!!!

We as Pensioners were let down three times in a row. We were in the market to scale down to an older car. Well there never proper guidance or info from Sales Staff or even Management. We at The Dome and was referred to the "Best" salesman. Well the best lacked Customer Service or Respect for especially elderly people. I went to go and look at a car that was secured for us to come and view. After going to the car it was found in a very bad condition. I know that "Cheapies" can come with shortfalls etc , but when I opened the boot I noticed there was No Sparewheel or Jack. Not even to mention the other problems. Now the was cleared by Dekro as basically ready for roadworthy test. As far as I know a sparewheel is a required item for a test', but the salesman told me that it is no longer required by law to have one. Well the least this sales person if he cared for elderly people etc. should have atleast pointed it out. So the moral of the story is Don't just buy. make sure. If I had driven the car home and encountered a flat wheel, would would I have done. I know what the response is going is a copied and pasted reply as in many other reviews That have taken note of it. Management never really come back with a proper reply.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply28 Oct 2023, 15:17
Official
Good day,

Thank you for bringing your concern to our attention.

This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed.

Regards