tT
teresa T

1 reviews | Active since Aug 2017

30 Aug 2021, 16:23

Don't ever buy from We Buy Cars, they are sharks

My husband and I are Pensioners and wanted to buy a Ford Kuga from We Buy Cars and was told that the car was now moved to Auction and they assisted me to log in and buy the car. I test drove the car for about 100m as, like all their cars, were empty with the petrol light burning.

You are unable to test drive properly. I checked the Dekra report of the car and this had minor stuff that needed fixing.

I drove the car for 2 and half months and decide to trade it in on a Ford Ecosport, which is more economical. They checked the Kuga and found that there are numerous problems with the Driveshaft, Propshaft, Transmission, PTU and the Turbo.

We buy cars in not prepared to do a thing about this as they say that we were suppose to check the car before purchasing. I though that was what the Dekra report was for that, unless their reports are bought.

How do they expect people of 60 odd, with no knowledge of engines, to check a car. We are now going to loose R150 000, all our pension, and they just say sorry they cannot do anything.

DO NOT EVER BUY ANY VEHICLE FROM WE BUY CARS. They are a lot of bull ****ters taking people for a ride.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply30 Aug 2021, 16:26
Official
Good Day

Thank you for bringing your concern to our attention. This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed. Please feel free to lodge your complaint with the Motor Industry Ombudsman, they are an independent body rendering their service free of charge. We Buy Cars will honor their recommendations accordingly. 

Best regards 
We Buy Cars