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monica M

1 reviews | Active since May 2016

11 Mar 2022, 11:01

Don't BUY from We Buy Cars

WE BUY CARS - They're great at the buying part. Very efficient. However, don't even think about trying to buy a car from them...No efficiency there in direct contrast to the buying experience. They bought our bakkie. We wanted to buy another, from them. Had to keep following up with them, for every piece of documentation that we needed them to send to us. We followed up with phone calls too... When the day came to collect the bakkie, we received a call to say: O, sorry, the bakkie (that we had filled out all these papers for and prepared insurance for and got financing for) - has been ******. Seriously!? There security where the bakkie stood, is very strong and well beefed up. We will definitely be moving on to a more reliable supplier of cars... Don't know how they can do business like this.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply11 Mar 2022, 11:10
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards