BG
Bongani G

1 reviews | Active since Oct 2024

30 Oct 2024, 10:41

Don't believe that Gold Sticker Rating!

I bought a Gold rated car from WeBuyCars at Silver Lakes. The Dekra had also rated the suspension and axles as being in very good condition. Only to find a few days later that the shocks are worn and leaking, this was picked up by Bosch.

I logged a concern and was promised multiple times that it would be addressed, sent whatsapp messages of the escalation. I'm sitting with a car that I can't drive for almost a week now and there's no urgency in resolving this issue.

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply30 Oct 2024, 10:56
Official
Dear Bongani,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
Webuycars.co.za
Webuycars.co.za's reply05 Nov 2024, 15:36
Official
Hello Bongani,

Thank you for bringing your concern to our attention.

This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed.

Regards