TC
Tshegofatso C

1 reviews | Active since Sept 2022

20 Sept 2022, 20:02

Don’t act with integrity and they’re *********

We buy cars Polokwane, worst experience. And not even enjoying the car. The only thing they’re good at is telling you how they’ll get back to you and never do. When you call they don’t answer your calls, emails or messages. Dishonest people. Collected the car on the 12th of September, told the sales rep that the car is making noise when applying the brakes and he says the car is from service. He says it’s just dust between the disk and pads and the he told me the tyres are still fine and don’t need to be replaced but to my surprise cause I collected the car late in the evening as it was dark the following day the front tyres are not in good condition as he had said . I called him almost the entire day and sent messages not being able to reach him till I went to the branch. I was told to log the complaint on their website which was just a waste of time they’re just dragging their feet and the FnI lady is busy calling me telling me they way she sent a link of a document that I must sign that according to her I missed to sign on the day I collected the car and she tells me if I don’t sign it it can get to them confiscating the vehicle. But to my surprise I have a copy of the same doc with me that shows I have signed. The only time you can be able to get hold of them is when they want something from you. I’ve have never come across people who don’t act with integrity like those. Worst experience ever

0
Replies (2)
TC
Tshegofatso C's update26 Sept 2022, 12:07
Reviewer Update
Good morning

Can someone please contact me cause I’ve trying to get hold of Monique Sutton as she’s the one busy with my complaint but I’m not Winning. I took the car in for repairs but they’re waiting for go ahead. Please can I get someone to call me urgently.

Kind regards
Tshegofatso
TC
Tshegofatso C's update04 Oct 2022, 08:55
Reviewer Update
Finance guys from we buy cars, please release payment for my car. Does it really have to take a whole week for you to release a payment whereas you’re the ones that said I must take the car in for repairs?
A whole week without a car because you guys don’t want to release a payment.
Please fix this I waited for long now I need the car today please send me proof of payment so I fetch the car before the end of today. You’re service is soo bad on another level.