MS
Mark S
1 reviews | Active since Jan 2022
21 Jan 2023, 11:51
Dome Customer Service no refund yet
I transferred R2500 to webuycars.co.za using OZOW, to reserve 1993 Mercedes-Benz E Class Sedan E 200 upon getting to Webuycars Dome the car was Unable to start and waited 2 HRS for Onsite Mechanic to arrive, still after all my time wasted the car was Dead, I then Informed Adrian the sales rep Im cancelling the transaction, he stated they will refund me still 5 days later no Refund my WBC Account Number: ***
I have Messaged the sales rep several times he is ignoring my calls and Messages
Kindly refund my Money
Helpful (0)
Replies (4)0
Replies (4)
Webuycars.co.za's replyOfficial
21 Jan 2023, 12:04Dear Mark,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply21 Jan 2023, 12:04
Official
Dear Mark,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
MS
Mark S's updateReviewer Update
25 Jan 2023, 08:58Still no Reply
MS
Mark S's update25 Jan 2023, 08:58
Reviewer Update
Still no Reply
MS
Mark S's updateReviewer Update
27 Jan 2023, 12:53Kindly advise when this will be resolved as I want my Money today
MS
Mark S's update27 Jan 2023, 12:53
Reviewer Update
Kindly advise when this will be resolved as I want my Money today
Webuycars.co.za's replyOfficial
05 Feb 2023, 08:03Good Day,
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
Webuycars.co.za's reply05 Feb 2023, 08:03
Official
Good Day,
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards