Does not care about their customers

Reserved a vehicle for buying yesterday. Changed my mind and wanted to reserve another vehicle, spoke to their support center and the guy I spoke to said he will get it changed. Drove over 130km's this morning, took it for a test drive and was happy. Waiting for the paperwork the guy came back and said the vehicle has been sold to someone else, only to find out the change in reservation was never done. Speaking to the manager was useless, he basically just shrugged and said he could not do anything about it and I would have to wait to see if the other buyer would take it or not. They *****ed up and instead of trying to fix it they turned around and made it my problem. Did not even offer to cover my fuel expenses.