1 reviews | Active since May 2017
Do not trust Webuycars
I bought a 2021 Ford Ranger Wildtrak two weeks ago. After purchase I took it for a check to a Ford dealer. The vehicle was subsequently found to have been in a very serious accident, chassis was very poorly welded, engine mountings where bent etc. The mechanic’s said there is too much wrong with the vehicle, and that they would need about a week to strip and reassemble the vehicle just to find all the faults. The dekra report indicated no faults on the vehicle except for tyres that were worn which I replaced.
I reported this to Webuycars whereby they handled the matter very sluggishly until I got my attorney to write them a letter. They then picked up the vehicle on 6/10/2023 and agreed to refund me for financial damages incurred and for replacing the tyres. Since then I have received no communication from them. Each time I call they promise to call me back which they never do. I am utterly disgusted with there service. I hope to get this matter resolved promptly.
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
