1 reviews | Active since Oct 2012
Do not trust vehicle condition reports supp**** by We Buy Cars and avoid dealing with them with them
I bid on a 2007 Ford Ranger XLT with +/- 300 000 KM on the clock. I had read through the DEKRA report which highlighted some issues but none of them were major. Given the mileage I had anticipated that I would need to have some work done to get the vehicle roadworthy. After winning the auction at R85 k I went to collect the bakkie. The one thing that I picked up was that the clutch shuddered a bit and that the 4x4 light stayed on. I drove the bakkie from there to a trusted mechanical workshop (KC Auto) and asked them to go through the vehicle and quote to repair any fault they found. When their detailed report came back I was absolutely gob smacked. They found a very long list of mostly serious defects that any competent inspection company such as Dekra should have picked up . e.g. the cylinder head was blown (it has since been removed and it is so bad that it has to be completely replaced), the right hand brake cable was snapped off, most of the engine mounts and gearbox mounts were sheared off, the prop shaft bearing were completely worn - it rattled around when you moved it by hand, the 4x4 gearbox was stuffed - vehicle only has two wheel drive almost all the suspension mounts and bushing were worn to the point that some were non-existent. There were many electrical faults and of course the clutch was stuffed. The majority of the faults were blatant faults that were never mentioned on the DEKRA report. When I contacted WBC to complain I was told unequivocally that they were not prepared to do anything to assist and as far as they're concerned the statement in the DEKRA report saying "as expected" with regards to major components like the engine, covers them to the extent that the engine is completely non-functional and not fit for purpose. My reading of "as expected " condition on a 300 000 km car is that it is worn but still functional. I would not trust a We Buy Cars commissioned DEKRA report , it is not worth the paper it is written on and the one that accompanied this bakkie is simply *****ulent. My suspicion is that this bakkie was such a dog that WBC couldn't sell it through their normal channels and it had probably sat on their floor for too long so they dumped it onto an auction with a *****ulent DEKRA report hoping to get as much money from some sucker and when that sucker complained they'll hide behind all the documentation that I signed accepting the car as is. Morally unconscionable and ethically *******.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
