BL
Boitumelo L

1 reviews | Active since Feb 2019

30 May 2025, 22:05

DO NOT TRUST

Do not trust the dekra reports. Bought a vehicle in January 2025. I have experienced issues by April that were NOT noted on the dekra ( which had platinum status), the customer service is non responsive nor is the ombudsman helpful in anyway. I do not recommend buying a car from them at all.

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply31 May 2025, 09:57
Official
Hello Boitumelo,

Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.

We are currently looking into the matter and will get back to you with an update as soon as possible.
BL
Boitumelo L's update31 May 2025, 21:44
Reviewer Update
While you are investing please advise why the dekra report noted the items as " very good" when I need to repair those very items within 6 months very little of the lifespan so it can't possibly have been wear and tear within such a short period of time.