IM
Israr M

1 reviews | Active since Mar 2013

30 Dec 2021, 18:06

Do not spend your time and money on these *******.

Do not spend your time and money on these *******.

I purchased a Kia Picanto from Webuycars via their online auction. The vehicle was sitting in Pretoria while I am situated in Cape Town. I leveraged off the Dekra report as a true reflection of the condition of the vehicle. When I received the vehicle there was a lot more wrong with it than what was stated on the Dekra report. I have spent close to R15k in repairs post purchase of the vehicle. Most of this was on issues NOT disclosed on the Dekra report. Since then I have filed a complaint which was declined; their response including a list of legal conditions. What was the point of the assessments if it failed to disclose everything? I urge everyone to steer clear from purchasing vehicles from Webuycars.

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply31 Dec 2021, 07:42
Official
Good Day Thank you for bringing your concern to our attention. This matter has been investigated and feedback has been provided to you accordingly via email. We regard this matter as closed. Please feel free to lodge your complaint with the Motor Industry Ombudsman, they are an independent body rendering their service free of charge. We Buy Cars will honor their recommendations accordingly. Best regards We Buy Cars
IM
Israr M's update31 Dec 2021, 10:22
Reviewer Update
Good day. I disagree with the feedback provided to me in its entirety. Webuycars has sold me a vehicle without disclosing the full condition of the vehicle. This is theft.

Thank you.