CV
Chantelle V

1 reviews | Active since Nov 2023

06 Sept 2024, 13:48

Do NOT recommend We Buy Cars

We bought our car in March 2024 and still havent received our paperwork for the vehicle. The license has already expired and we cannot do anything without the papers. Ontop of that we receive no customer service, as soon as something seems to move in the right direction we lose all contact with the agent and stop receiving any responses. Playing for time is the aim as they know that after 6 months you can not return the car. Bad customer service from day one. Would not recommend.

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply06 Sept 2024, 14:13
Official
Dear Chantelle,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
CV
Chantelle V's update06 Sept 2024, 15:10
Reviewer Update
Please be aware that your policy says 3 working days