1 reviews | Active since Dec 2021
Do not consider WeBuyCars
Poor service overall, no communication. You wait 2 hours to test drive a single car, then you wander aimlessly looking for the salesperson who seemingly has more important people to deal with than yourself. So you decide to abandon mission and try a different branch, you find a car that is available online, submit the relevant paperwork and wait two days to be told it’s reserved for another customer only to find the same car on the floor with a price sticker ready for sale. Nobody answers or returns your calls. You only get updates when YOU eventually get a hold of them. Well done on their success to date, I was genuinely rooting for this business but their customer service and overall attitude towards customers is deplorable. Business must be booming because they certainly treat customers like they’re a dime a dozen... Certainly would recommend. It should NEVER take a week to close a car sale. If you’re in the market for a 2nd hand vehicle, I’d advise you to take your money to a traditional (and reputable) dealership, I guarantee your business will be appreciated and your overall customer journey will be a pleasant one.
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
