KS
Kareeen S
1 reviews | Active since Jul 2017
11 Apr 2025, 09:26
DO NOT BUY FROM WE BUY CARS. THE CUSTOMER SERVICE IS PATHETIC
I’m extremely disappointed with We buy cars and its customer service. The finance lady Shanike service is pathetic. She does not give feedback, does not help you or assist you if you have any problems. She takes long to respond let alone reply to you. Their customer service is pathetic. I have complained and send lots of messages but I get ignored. It’s unfortunate that I also need after sale service but even the service during the purchase was horrible. Months later my issue has not been resolved. Its pathetic
Helpful (0)
Replies (2)0
Replies (2)
Webuycars.co.za's replyOfficial
11 Apr 2025, 09:31Dear Kareeen,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply11 Apr 2025, 09:31
Official
Dear Kareeen,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
KS
Kareeen S's updateReviewer Update
11 Apr 2025, 13:24You have beeeeeen investigating this matters since who knows when. But what has come out of the investigation. You think sending me a message once will make it better. I have been begging but you do not care.
KS
Kareeen S's update11 Apr 2025, 13:24
Reviewer Update
You have beeeeeen investigating this matters since who knows when. But what has come out of the investigation. You think sending me a message once will make it better. I have been begging but you do not care.