Jj
Josh josh.indarjee

1 reviews | Active since Mar 2024

17 Mar 2026, 20:24

Do not buy from We Buy Cars

I am absolutely disgusted by the lack of accountability from We Buy Cars. I purchased a vehicle from them in March 2025 that was sold as 'inspected' and 'roadworthy' according to their Dekra report. This report was a total fabrication—the car has major mechanical and electrical faults that make it unsafe.

Under Sections 55 & 56 of the CPA, I have a right to a vehicle that is of good quality and free of defects. Instead of honoring my right to a repair or refund, We Buy Cars is refusing to even meet with me, hiding behind the 'go to the Ombudsman' stall tactic.

Given their recent multi-million Rand fines from the National Consumer Commission (NCC) for these exact 'unfair' practices, you would think they’d learn. If this isn't resolved immediately, my next stop is a formal complaint to the NCC for *****ulent misrepresentation regarding the Dekra report. Avoid this dealership, the 'peace of mind' they sell is a lie

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply20 Mar 2026, 07:13
Official
Hello Josh,

Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.

We are currently looking into the matter and will get back to you with an update as soon as possible.