TvZM
Thys van Zyl MatthysvZyl
1 reviews | Active since Nov 2021
29 Nov 2023, 06:51
Do not buy cars from these guys.
Do not buy a car from these guys!! They will sell you a car that was in an accident, at full price. And never let you know that the car was in written off before you bought it. Terrible after sales support. I'm referring to Charleston from after sales on this point.
Helpful (0)
Replies (4)0
Replies (4)
Webuycars.co.za's replyOfficial
29 Nov 2023, 09:12Good day,
It's unfortunate to hear this. We would like to get more information regarding your experience.
Would you please complete our Customer Care form here: www.webuycars.co.za/customer-care in order for us to do so?
It's unfortunate to hear this. We would like to get more information regarding your experience.
Would you please complete our Customer Care form here: www.webuycars.co.za/customer-care in order for us to do so?
Webuycars.co.za's reply29 Nov 2023, 09:12
Official
Good day,
It's unfortunate to hear this. We would like to get more information regarding your experience.
Would you please complete our Customer Care form here: www.webuycars.co.za/customer-care in order for us to do so?
It's unfortunate to hear this. We would like to get more information regarding your experience.
Would you please complete our Customer Care form here: www.webuycars.co.za/customer-care in order for us to do so?
TvZM
Thys van Zyl MatthysvZyl's updateReviewer Update
29 Nov 2023, 09:31I have already gone through that process. I ended up speaking to Charleston. Who never responds to any of my emails or calls. I have also made around 10 calls and they said they will refer me to Charleston's supervisor, Shane. That also never happened.
Can you please forward me the contact details of your legal department?
Can you please forward me the contact details of your legal department?
TvZM
Thys van Zyl MatthysvZyl's update29 Nov 2023, 09:31
Reviewer Update
I have already gone through that process. I ended up speaking to Charleston. Who never responds to any of my emails or calls. I have also made around 10 calls and they said they will refer me to Charleston's supervisor, Shane. That also never happened.
Can you please forward me the contact details of your legal department?
Can you please forward me the contact details of your legal department?
TvZM
Thys van Zyl MatthysvZyl's updateReviewer Update
03 Dec 2023, 20:14Just like the after sales team, there is once again no response. Please note, this is the type of service you can expect from WeBuyCars.co.za
TvZM
Thys van Zyl MatthysvZyl's update03 Dec 2023, 20:14
Reviewer Update
Just like the after sales team, there is once again no response. Please note, this is the type of service you can expect from WeBuyCars.co.za
TvZM
Thys van Zyl MatthysvZyl's updateReviewer Update
26 Mar 2024, 14:03The closing statement is that I had to contact the CEO to get to the head of after sales(Hannes), and from there they still tried to make money out of me instead of trying to resolve my query. I am in contact with the ombudsman and lawyers to settle the case for me, as I have spent hours trying to resolve this issue.
Final verdict: Sell to them but never buy from them. We can only hope that they have houses of cars with no one to buy them.
Final verdict: Sell to them but never buy from them. We can only hope that they have houses of cars with no one to buy them.
TvZM
Thys van Zyl MatthysvZyl's update26 Mar 2024, 14:03
Reviewer Update
The closing statement is that I had to contact the CEO to get to the head of after sales(Hannes), and from there they still tried to make money out of me instead of trying to resolve my query. I am in contact with the ombudsman and lawyers to settle the case for me, as I have spent hours trying to resolve this issue.
Final verdict: Sell to them but never buy from them. We can only hope that they have houses of cars with no one to buy them.
Final verdict: Sell to them but never buy from them. We can only hope that they have houses of cars with no one to buy them.