WM
Wandile M

1 reviews | Active since Nov 2017

07 Dec 2022, 15:33

Do not buy a car from them if you want peace.

The after sales support is horrible. I purchase a vehicle within a day there funny noise coming from the vehicle when driving.

A query was lodged 5 days later no one has contacted me. I called the customer care and was requested to hold for 30 minutes with no further assistance.

0
Replies (3)
Webuycars.co.za
Webuycars.co.za's reply08 Dec 2022, 07:28
Official
Dear Wandile,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
WM
Wandile M's update09 Dec 2022, 15:05
Reviewer Update
It's been a week since I logged the first query up to now no action. I'm a process of returning this car for a refund. Webuycars is the worst dealership one can use.
Webuycars.co.za
Webuycars.co.za's reply24 Dec 2022, 04:55
Official
Good Day,

Thank you for bringing your concern to our attention.

This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed.

Regards