1 reviews | Active since Mar 2023
DO NOT BUY A CAR FROM THEM!!!!
We purchased and paid for a vehicle on 26 Feb. It was an online sale from DBN to PE. We had excellent service from the salesperson until we raised a couple of serious issues. Within a week we had to have the vehicle towed. We noticed a couple of issues that did not correspond with the DEKRA report and sent an email. More than 2weeks later the salesman contacted us again asking if the issues were resolved as the cased was marked as closed, but we have not heard a word from WeBuyCars since the issues were submitted. There were no spare key, the ignition is sticky and we are concerned that the only key we have will be breaking any day now. There were no mention of an air bag that needs to be checked as this light is permanently displayed as well as the ABS and traction control lights and a MFI warning. The vehicle keeps stalling at slow speeds approaching an intersection. I tried to have my wheel alignement done today as we noticed that the tires are wearing unusually fast, the fitment centre advised that there is not point to doing it now as there are too much play in the suspension caused by a completely worn bushing. I have NO IDEA how this vehicle was put through roadworthy???? To top it all, we found legal documentation from the previous owners' lawyers in the glove compartment from when they returned the vehicle in Dec 2022/Jan 2023 and we are seriously considering approaching the same lawyers as I'm sure they'll be enjoying the second time around. We need someone to contact us and have these issues resolved.
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
