JM
Jeeva M

1 reviews | Active since Dec 2024

27 Feb 2025, 09:49

Dissatisfied with Webuycars

My engine on my Suzuki Swift seized . I did not worry too much as I have a warranty cover with Innovation Group. I knew I was covered. I contacted Innovation Group and logged a claim. They declined my my claim saying that that the service was not done. I was and currently unemployed, a pensioner and have a chronic liver failure and could not afford to take my vehicle to Suzuki. I did the service myself and provided the invoices for the items purchased for the service as they requested. It is almost 3 months that I have been liasing with Innovation Group who advised that they must contact Webuycars for authorisation. How can webuycars sell a vehicle where the engine seizes up exactly 2 years of purchasing the vehicle. How can Webuycars sell a vehicle like this. I feel that I have been taken for a ride by WEBUYCARS. I have read several bad reviews about Webuycars and I wish I have read these reviews before purchasing my vehiccle from them. I am very dissapointed and wish to take this up further.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply27 Feb 2025, 10:14
Official
Dear Jeeva,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards