VK
Veronica K

1 reviews | Active since May 2020

13 Jan 2024, 12:51

DISSAPPOINTING BUSINESS ETHICS/SERVICE

As per previous review, where I informed about the poor service received, where my nephew had to spend two days off work, because the staff member he had an arrangement with were not at work on the Monday, and he has misplaced the keys of the car.

On Tuesday, we spent another full day at Webuycars, after having informed them that the Tuesday would be recorded as unpaid leave, there had been a situation where the young Sales rep indicated a possibility to have to come back again on Wednesday as they were not able to trace the deposit which were made on their online bidding.

Miraculaously the money was found many hours later and the deal were concluded. When my nephew arrived at his destination, in the Eastern Cape, he found that the lock-nut tool were not in the car.

I received a call from Amanda on Wednesday, enquiring about my review and gave her the details of my cousin who had this HORRIBLE experience, sadly, she has to date not phoned him.

Now ask the question, IS IT WORTH DOING BUSINESS WITH SUCH PEOPLE?

I certainly would not.

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply13 Jan 2024, 15:38
Official
Dear Veronica

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
VK
Veronica K's update13 Jan 2024, 15:41
Reviewer Update
Dear Webuycars

This was the exact response received from Amanda about two weeks ago.