1 reviews | Active since Oct 2018
Dissapointed in we buy cars after sale service
My name is Gerhard. Me my wife and son was looking for a vehicle. We saw the we buy cars ad and decided to visit them. I bought myself a Honda CRV and paid cash for it. The Sale Executive, Driaan Bezuidenhout helped me and I was on my way. That was on the 14th of September. Today is the 11th of October and I'm still battling to get the registration papers out of them. I've contacted them on several occasions and every time there's one or other problem / delay. The last time we spoke was on the 4th of October and Driaan said the papers will be send via Postnet ASAP. Still waiting....and nothing yet....
Hi Gerhard,
Thank you so much for making us aware of this situation. Kindly find that we'll investigate the matter and provide you with feedback as soon as possible.
Regards,
Hi Gerhard,
Thank you so much for making us aware of this situation. Kindly find that we'll investigate the matter and provide you with feedback as soon as possible.
Regards,
Hi Gerhard,
We would like to thank you for bringing this to our attention. Please accept our sincerest apologies for the inconvenience you have experienced so far.
Kindly find that the situation has been addressed and the necessary steps will be taken to ensure this does not happen again.
Theresa du Preez from our Silver Lakes Branch reached out to you this morning, if you could please respond to her with your details, we’ll ensure that your registration documents are couriered to you as a matter of urgency.
Again, we truly apologise for the experience.
Warm Regards,
Hi Gerhard,
We would like to thank you for bringing this to our attention. Please accept our sincerest apologies for the inconvenience you have experienced so far.
Kindly find that the situation has been addressed and the necessary steps will be taken to ensure this does not happen again.
Theresa du Preez from our Silver Lakes Branch reached out to you this morning, if you could please respond to her with your details, we’ll ensure that your registration documents are couriered to you as a matter of urgency.
Again, we truly apologise for the experience.
Warm Regards,