DC
Damiano C

1 reviews | Active since Feb 2025

24 Feb 2025, 10:32

DISHONOURABLE!

We bought a vehicle on auction, which had to be financed. While the finance application was in progress, which as approved, they sold the car out under us! Even worse, they tried to cover their tracks by telling me that the vehicle, which had a very good Dekra report, had suddenly developed a gearbox problem and had to go back to the workshop for checking. They even sent me a list of alternative vehicles to choose from. Clearly lies, hoping I'd go away. After that, no answer to communications.

When I contacted their customer service about this, they resorted to blaming me.

This would have been the 6th vehicle purchased from WebuyCars, in my immediate family.

Would I give them a favourable review again? Lets just say that if I could pick less than 1 star for tis review at this point, I would.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply24 Feb 2025, 10:36
Official
Dear Damiano,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards