CR
Charles R

1 reviews | Active since Jan 2024

16 Feb 2024, 17:33

Dishonesty

Recently bought an "A" graded vehicle and and paid R40 000.00 deposit and financed the balance, was informed by the sales person that the vehicle will undergo Sevice prior to me collecting the vehicle, but to my surprise when I got home after collecting the vehicle there was an error showing on the dashboard saying "Service Vehicle Soon"

Called Webuycars and they asked me to take vehicle to RMI approved workshop who confirmed that the vehicle was never serviced.

Now it has been a ween since my car is at the workshop with me stranded without a vehicle while WebuyCars is sending back and forth e-mails with RMI approved service provider

I find the level of dishonesty very disappointing

My concern Number is: 52746

0
Replies (3)
Webuycars.co.za
Webuycars.co.za's reply17 Feb 2024, 08:12
Official
Dear Charles

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
CR
Charles R's update19 Feb 2024, 17:32
Reviewer Update
Thanks to John Wilkinson for assisting me in this regard. Much appreciated....Please keep up the Excellent work Sir
Webuycars.co.za
Webuycars.co.za's reply02 Mar 2024, 09:08
Official
Good day,

Thank you for bringing your concern to our attention.

This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed.

Regards