GW
GQ W

1 reviews | Active since Feb 2025

13 Feb 2025, 13:19

Dishonest Webuycars

When Webuycars sold the car to me, the salesman promised to courier the document in 21 days.

Now, too many stories 1. The salesman told me, the Courier company refused to do so , because the distance more than 30km. It's not true, the Google map shows only 18km.

2. Your salesman did not tell us this, he claimed he not aware of this condition. Is he not your company employees ? No training to your employees ?

3. The documents should be delivered to us in 21 days. However not one contact me about it even the document already at your branch. We had to chase for it.

What kind company is? Does it have any honors ?

The media already reported some bad images of Webuycars, I didn't expect it happened so often

0
Replies (6)
Webuycars.co.za
Webuycars.co.za's reply13 Feb 2025, 13:22
Official
Dear GQ,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
GW
GQ W's update14 Feb 2025, 21:00
Reviewer Update
The National Consumer Commission (NCC) has so far received and considered 46 complaints in its 2024/25 financial year – April to December 2024 – against WeBuyCars, the JSE-listed used vehicle buyer and seller.

NCC spokesperson Phetho Ntaba confirmed to Moneyweb that these consumers made various allegations about WeBuyCars, mainly alleging that it had supp**** them with defective vehicles.
GW
GQ W's update15 Feb 2025, 06:29
Reviewer Update
The story from Dome branch changed again.
The salesman said, because the distance less than 30km, we could come to collect, that was the reason Webuycars refused to courier it.

What a funny company
GW
GQ W's update20 Feb 2025, 09:56
Reviewer Update
7 days past. No single person or contact from Webuycars for the matter.


Webuycars.co.za
Webuycars.co.za's reply26 Feb 2025, 15:32
Official
Hi Gq,

We have attempted to contact you via phone, but unfortunately, there was no answer. We apologise for the delay and any inconvenience this has caused.
GW
GQ W's update07 Mar 2025, 15:19
Reviewer Update
no one called me yet.
And now I am doing the roadworthy test, which should be done by Webuycars.
You sold me a car without the certificate