DISGUSTING SERVICE!

October 2022, we bought a BMW for my husband and registered it in my name. This was not the 1st time we bought a car from webuycars, we bought a Ssangyong korando from the Silverlakes branch and we received excellent service so buying another car from webuycars was a no brainer.

But. To our shock 18th Feb we go to the post office to renew the cars license disc just to be told: - the vehicle is not registered - no roadworthy is done on the vehicle - We must go all the way to Durban to change the plates and renew the disc

Both the above is not our responsibility and we confirmed with the sales consultant that this will be done with the additional fees that we had to pay. Registration and roadworthy is not the responsibility of the buyer therefore we expect all of this to be sorted by webuycars including license disc Renewal and GP plates because these were to be sorted as explained and discussed with your consultant.

If your consultant claims he did anything to the contrary we would request proof. John Wilkinson is the agent that our complaint was handed to last Monday and to day, no email, no call, no smoke signals, NOTHING.

We are bitterly disappointed in the unprofessionalism received with a complaint I lodged. We are appointing an attorney to resolve this matter. It is disgusting that clients are treated like this when we buy cars are called out on their ******** behaviour. But when we are buying cars and making sure your bottom line works then we get the best service.

UNACCEPTABLE.