Disgusting lack of service

Wish I could give zero!!!! First application, no one calls back, try to call no luck. Finally go to a branch to be told it was approved but cancelld as they could not reach me on some random number which only they know how they got it. Second application, this time I keep calling. Got disconnected twice while speaking to an agent. Finally told they picked it up with the branch and is in progress, someone will call. Fast forward 1 day, I call again to follow up and is told the car is sold to someone else. Twice you did enquiries on my credit profile, which is a strong solid one, affecting my score and twice you let me down!!!!!!!!!! Worst service ever DO NOT EVER BUY FROM THEM!!!!!!! They also do not pick you up on ID but stock code.