JT
John T

1 reviews | Active since Jun 2024

26 Jun 2024, 09:57

DISGRUNTLED

I bought a car from them about months ago. On the 2nd July it was found that the engine number was falsified. And that SAPSn need to take possession of the engine. I've notified WEBUYCARS of that and give them all the relevant information they need to to process my claim. We've opted that they take hold of the car and pay me back on the usage. Since then I am still waiting on them to fetch the car. I'm a pensioner and this inconvenienced me a lot.

0
Replies (4)
Webuycars.co.za
Webuycars.co.za's reply26 Jun 2024, 10:51
Official
Dear John

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
JT
John T's update26 Jun 2024, 11:21
Reviewer Update
Same old response, just like cut and paste game they're playing.
JT
John T's update26 Jun 2024, 14:14
Reviewer Update
They eventually fetched the car now I will wait for them.......... The looooong wait
JT
John T's update28 Jun 2024, 18:22
Reviewer Update
My matter is still not being resolved. I'm still waiting on them to refund me. And they still going to deduct more money after inspecting the car. The car is not up for sale, this car needs to go to the SAPS, Pretoria West, Vehicle Theft Impound for further investigation. It is not my fault that the engine number was tempered with and I did not ask to buy a car with an ******* engine number. On who is the onus to see that this car has gone through police clearance?
WEBUYCARS has a *********** after sales service department, I will never ever recommend to anyone.