LS
Lasi S

1 reviews | Active since Nov 2015

18 May 2017, 18:44

Discontentment turned into contentment

<p> </p> <p>I bought a car at We Sell Cars in February 2017 with warranties in place , the car then broke down in April and the warranty people refused to pay as the problem was pre-existing.</p> <p> </p> <p>I then approached We Sell Cars about this issue and never got their response in time. I Then decided to pay the repairs for myself as I needed the car urgently.</p> <p> </p> <p>When eventually WSC looked at the issue I raised , they asked for some time to assess they’ll get back to me with their response.</p> <p> </p> <p>It took WSC 3 days to resolve my problem.</p> <p> </p> <p>I big thank you to Marques Bosch for looking into the issue and resolving it for me.</p> <p> </p> <p>Lessons learned in dealing with WSC. WSC is a fair entity if you have legitimate concerns and when you raise them in time.</p> <p> </p> <p> I am definitely getting another car from there.</p> <p> </p> <p>Thank you WSC</p> <p> </p>

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply19 May 2017, 07:18
Official

Hi Lasi,

Thank you so much, we really appreciate you taking the time to write us this review! We are always happy when we can help our customers!

Warm Regards,

The WSC Team

Webuycars.co.za
Webuycars.co.za's reply19 May 2017, 10:15
Official

Lasi

Also from Management, tx for your review - we appreciate it very much.

Dirk