1 reviews | Active since Jan 2019
Disappointment from start to long after finish
Disappointment from start to long after finish. Once paper work is signed, you cannot get hold of anyone. Made an appointment, there was load shedding and their generator was faulty (out of their control, this happens), I was told I must come back, R600 Bolt ride one way. Eventually managed to get the paper work done at their other branch.
Accounts department asked if I wanted linked or fixed interest, I insisted on fixed. My interest is linked!!! I have now been informed that I must sort it out with the bank.
The C.O.R. was not handed in on time, This was only figured our when I went to collect my number plates months after the purchase was concluded (these were supposed to be sent to me as I live 100km away). I was asked to take the car for C.O.R. by the management at the Durban branch.
Second remote for car does not work, this is again my issue and i must get it sorted out. Car leaks through aerial on the roof, window seals leak, brake master cylinder was faulty, these are all items that should be covered by the dealership as they were reported soon after purchase. Dealer will not take ownership, I am having to use my warrantee to cover these faults.
Extremely unimpressed.
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
