DISAPPOINTING SERVICE

On behalf of a family who eagerly awaited the purchase of a car, their visit to We Buy Cars Germiston turned into a nightmare. Despite the salesperson's casual dismissal of minor issues during the test drive, the true extent of the dealership's negligence became apparent after the purchase. Rushed through the digital contract signing process, the family later found themselves in a dangerous situation as the car malfunctioned on the way home. Ultimately, this family's lives could have been at stake due to the poor condition of the vehicle. Subsequent repairs have cost them almost as much as the car itself, with We Buy Cars showing no willingness to take responsibility, or compensate in some way, for them to at least get back some of the cost thus far. This lack of accountability and disregard for customer satisfaction stands in stark contrast to reputable companies in the industry. By sharing their harrowing experience, this family hopes to steer others away from the pitfalls of dealing with We Buy Cars. It's almost amusing to realize that, through their utter disregard for customer satisfaction, I have single-handedly dissuaded five individuals I know from considering their dealership. And I will not hesitate to continue sharing the negative experience my family member has encountered.