MS
Meanri S

1 reviews | Active since Aug 2026

28 Aug 2026, 08:19

Disappointing Service and Lack of Support

Extremely disappointing experience. Since purchasing my vehicle, I experienced ongoing delays and a lack of support with the registration and licensing process, despite repeatedly requesting assistance. I ultimately had to complete the process myself and have not been contacted again to offer any further assistance. I was charged almost R2 500 for registration and licensing services that I ultimately had to handle myself. To make matters worse, allegations were made regarding the way I spoke to an FI representative, which I strongly dispute and believe to be inaccurate. Overall, a very disappointing experience and poor customer service.

0
Replies (3)
Webuycars.co.za
Webuycars.co.za's reply28 Aug 2026, 14:57
Official
Hello Meanri,

Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.

We are currently looking into the matter and will get back to you with an update as soon as possible.
MS
Meanri S's update01 Sept 2026, 11:21
Reviewer Update
Good day,

Any update on the above?

Regards,
Webuycars.co.za
Webuycars.co.za's reply08 Sept 2026, 12:13
Official
Hello 😊

We’ve escalated this to our F&I Managers, who will assist you further. Please let us know if they have been in contact with you.

Thank you!