1 reviews | Active since Feb 2023
Disappointing and Underhanded Car Dealership Experience
I recently had the unfortunate experience of purchasing two cars from WeBuyCars, and I feel compelled to share my frustrations with others.
Firstly, we bought an old Microbus from them, and within just a few kilometers of driving off the lot, the car completely died. When we reached out to them for assistance, they were unable to help, leaving us stranded with a car that was clearly not fit for sale. This was an alarming red flag, but we thought it might have been an isolated incident.
Then, just two months ago, we decided to buy a BMW 1 Series 2019. We barely drove the car—sticking to only a few streets near our home—because it would continuously cut off and present various mechanical issues. We spent an obscene amount of money trying to repair it, but the problems persisted. After taking the car back to WeBuyCars, we were shocked to learn that something under the car had been welded, which they had never disclosed at the time of purchase.
The most disappointing part of this experience is how underhanded and dishonest this dealership has been in their approach to selling vehicles. They failed to disclose critical issues with both cars, leaving us with repair bills and unnecessary stress. I wouldn’t recommend buying from WeBuyCars unless you want to deal with hidden issues and a complete lack of support when things go wrong. Their practices are not transparent, and their customer service is severely lacking.
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
