DISAPPOINTED CUSTOMER

I have a very bad and disappointing service with We buy Cars.Bot a car days later got stuck and phoned the sales person who adviced me to log a complain and take car for service.I took the car for service and my service plan paid for it.A week later I had the same problem got stuck with yellow engine reflecting,I called Vino who was handling my case and he said I should take the car to Dealership and send them quotation,which I did..Since I sent that Quotation which was provided by Ford,I have never heard from Vino and Poppy phoned again then my case was transferred to Hannes whom I also sent quotation and now he has diverted my emails to Auto respond...I phoned and they told me Teague Sewpaul will handle the quotation,I also stopped hearing from Teague.My car has been at the dealership for two weeks awaiting for payment and I have been sent from pillar to post.I am very much disappointed right now I called agaaaaaiin Teague is in a meeting.No one wants to resolve this issue and I don't have a car that is stuck for service that We buy Cars need to pay for because they sold me a car that wasn't serviced.Teague,Hannes,Vino,Poppy and Jan I am waiting for response for two weeks.We buy cars has inconvenienced me and disappointed,such a big company failing to pay for service and giving the worst customer service.Till today I am waiting for quotation to be paid...I have asked to speak to the Regional or Division manager but those above individuals have denied my request