DW
Doret W
1 reviews | Active since Dec 2018
12 Aug 2024, 14:51
Disappointed and unhappy customer
Not very happy!! We bought a car cash from We Buy Cars on 2 July 2024, drove with it on 03 July 2024, after that, only the Sateurday (6 July) again, because I am part of a lift club, on that Saturday I felt something wasn't going well, took it to the relevant car garage on Monday 8 July, because it totally lost power, they were looking into the matter and only gave us full feedback 2 weeks later, needless to say, R52k later, we had to replace the whole motor and now a further R9k to replace the power distribution box. I have not driven in my car since 8 July 2024 (less than a week after purchase). Clearly the Dekra report wasn't correct. I will NOT recommend anyone buying from We Buy Cars.
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Replies (3)0
Replies (3)
Webuycars.co.za's replyOfficial
12 Aug 2024, 15:04Dear Doret,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply12 Aug 2024, 15:04
Official
Dear Doret,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
DW
Doret W's updateReviewer Update
12 Aug 2024, 16:42Thank you, however, I see this is your response on all complains related reviews, so I truly hope this matter will be handled.
DW
Doret W's update12 Aug 2024, 16:42
Reviewer Update
Thank you, however, I see this is your response on all complains related reviews, so I truly hope this matter will be handled.
DW
Doret W's updateReviewer Update
10 Sept 2024, 15:04So the problems continue with this car. Motor replaced completely, power distribution box replaced, new water pump and thermostat also, still there is a problem with circulation. I am so fed up. Taking this further now.
DW
Doret W's update10 Sept 2024, 15:04
Reviewer Update
So the problems continue with this car. Motor replaced completely, power distribution box replaced, new water pump and thermostat also, still there is a problem with circulation. I am so fed up. Taking this further now.