NN
Neal N

1 reviews | Active since May 2013

19 Jun 2024, 09:07

Deposit NOT REFUNDED!

Was asked to put R5000 deposit to reserve a car. Was assured money would be refunded within 72hrs should I not proceed to purchase. Its now almost a month later and despite numerous calls and empty promises, money has still not been refunded.

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply19 Jun 2024, 09:14
Official
Dear Neal

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
NN
Neal N's update21 Jun 2024, 11:49
Reviewer Update
So much for your investigation. Still no contact or response from anyone!! The branch manager, Dylan Bakker promises daily that the refund has been processed but is still unable to send me a PoP and needless to say the money has not reflected in my account. Highway *******!!!