JT
Jacques T

1 reviews | Active since Sept 2011

25 Nov 2024, 17:41

Deposit *****?

To be able to take part in We buy cars online auction, I had to deposit R4000 first. The eft option did not work, so was forced to do a ozow transfer. After the auction, as I did not get a vehicle, I asked for my refund. Then I should learn that ozow refunds can only be done after 3 months! I sent an email in this regard, asking for my refund, or if not, at what interest rate will my money earn as per law when deposits gets withheld. We buy cars did not respond at all, therefore this report here. Do some maths, how much money in interest do we buy cars make from the deposits that gets withheld from their customers.... I will be making a Hello peter report daily, until I have recieved my deposit including interest back from we buy cars.co.za.

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply26 Nov 2024, 07:32
Official
Dear Jacques,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
JT
Jacques T's update26 Nov 2024, 12:28
Reviewer Update
And all they could come up with is a auto reply that is the same for everyone.