GP
Godfrey P

1 reviews | Active since Mar 2022

08 Sept 2023, 11:33

De*****ed by WEBUYCARS

on the 28th of august i paid R2500 as a security deposit, the term for the deposit then expired. I then requested a refund because i could continue with the purchase of the vehicle i reserved. The guys have been sending me from pillar to post, i have endured a very frustrating treatment with webuycars people as i have been waiting for 2 weeks for my refund now. I now feel helpless, i feel de*****ed by this company. For a big dealership like webuycars i find this to very unprofessional and unacceptable. when you pay money to them the payment goes immediately but when you want a refund they take forever. This is really terrible.

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Replies (3)
Webuycars.co.za
Webuycars.co.za's reply08 Sept 2023, 11:49
Official
Dear Godfrey

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
GP
Godfrey P's update08 Sept 2023, 11:59
Reviewer Update
I need a refund as soon as possible please
GP
Godfrey P's update08 Sept 2023, 12:43
Reviewer Update
Refund received. Thanks