1 reviews | Active since Aug 2017
****************
**************** I bought a car last month at WeBuyCars Brackenfell Branch in Cape Town. I paid for the car to be delivered at WeBuyCars SilverLakes Branch. When I went to fetch the car I discovered that the spoiler was damaged and I notified AJ Smit ********** ***********). He in turn informed Jonte Cook, the Sales Executive **********. ***********). Afterwards AJ Smit said I need to take the car a panelbeater, fix it and I will be refunded. The panelbeater charged me R3500.00. I then forwarded the invoice to both AJ and Jonte. Initially Jonte said the Transport Company (ToAnyWhereCarriers) will refund me but when the claim was forwarded to the company, the Claims and Risk Manager. Faith Khumbula ********** ***********) argued that when the car was delivered, as a standard procedure a delivery note was signed by WeBuyCars Rep and such a note stated no damages to the spoiler. Hence for that reason their hands are clean, therefore WeBuyCars has a responsibility to refund me.
So I had been sent from pillar to post by both AJ Smit and Jonte Cook. All I need is a refund. Please intervene and expose this company WeBuyCars.
