D***4-Unhappy

The service received from Neville @ Midstream we buy cars was exceptional however my concern lies with the time frame allocated for me to receive natis documents for licensing and registration. I enquired with the salesman and he indicated that the vehicle purchased was a day old on the floor so hence they didn’t have papers ready, to my surprise the vehicle I first saw it on your website on the 08/07/25 until I purchased it on the 17/07/25 I am worried of what I have been told which is not the truth. I am now questioning the integrity and level of transparency of the business if I can be told such a lie. I do not have 5-7 days to wait for natis documents that were supposed to be available. From the 8th of july until 17th that 5-7 days TAT had long lapsed therefore the documents were supposed to be in your possession.