Customer service is Non existent

lease note that I am very disappointed in the service received from We buy cars. I made the enquiry regarding this motor vehicle and was having a problem with your website, to load documents and purchase the vehicle online. I wanted to also pay the R5000 holding deposit, but do to your website problems, could not load documents or pay the holding deposit.

I then app**** with the Branch and Reinhard came back to me telling me the vehicle is still available, to which I then required if the vehicle could be sent to Richmond, as I am in Milnerton. He rep**** that it was not possible and that I would have to come to the Brackenfell branch, which I planned to do today.

I contacted him last night and was told by him that the vehicle was still available, and that I would be coming in today. I then arranged the applicable finance, which was approved with Wesbank.

I then decided to look at the vehicle online again and noticed that it was not visible, and contacted him again. I was whatsapped a picture that the vehicle was on Hold and he did not know the reason and would let me know this morning.

This morning I get a whatsapp from him telling me the vehicle was sold online. I understand that it is a first come first served method, but surely

I find this very unprofessional and was warned by others about we buy cars, that the service is terrible.

Anyway, I will be purchasing a vehicle elsewhere, where clients are treated better.