ML
Micheal L
1 reviews | Active since Apr 2018
24 Jun 2019, 11:28
Customer Complain - We Buy Cars - Randburg
The business ethics of we buy cars is very questionable. Their car estimate tool indicate R100k - 125k for my Chev Spark Black n White Edition on 99 000km mileage, when i took the car in at Randburg Branch after inspection i was told the value will be R65k and i said from R100k i expected which is a minimum i can take R80k and the Sales Rep (Johannes) said he will talk to his Manager to check if they cant give me more but the next day i was told i can be given only R50k which i found to be very much unfair and bad business practice because even before i took the car in i was informed by Daryl that i can get between 60K-70k and later confirmed as such. response and Revised offer expected.
Helpful (0)
Replies (2)0
Replies (2)Webuycars.co.za's replyOfficial
24 Jun 2019, 11:47Good afternoon Michael,
We do not have a branch in Randburg. Could you please be so kind as to give me you cellphone number that you used on our website when you filled in our online application so that I can investigate your allegations?
Kind Regards
We do not have a branch in Randburg. Could you please be so kind as to give me you cellphone number that you used on our website when you filled in our online application so that I can investigate your allegations?
Kind Regards
Webuycars.co.za's reply24 Jun 2019, 11:47
Official
Good afternoon Michael,
We do not have a branch in Randburg. Could you please be so kind as to give me you cellphone number that you used on our website when you filled in our online application so that I can investigate your allegations?
Kind Regards
We do not have a branch in Randburg. Could you please be so kind as to give me you cellphone number that you used on our website when you filled in our online application so that I can investigate your allegations?
Kind Regards
Webuycars.co.za's replyOfficial
24 Jun 2019, 11:57Michael
Do you have the right Car-Buying company? We don't have a branch or a Pod at Randburg.
We have a branch in Aeroton and in Midstream, and Buying Pods across the country, branches nationally, but not in Randburg. We do not have a Car-Estimate Tool.
That said, it is any buyer's prerogative to offer what they deem fair, as much as it is your right to refuse or to make a counter offer.
Many companies promise the world but fail when the chips are down.
That is why Webuycars is the MArket Leader in Professional Car-Buying. We buy more than 5000 vehicles a month.
We retain the right to make an offer that we deem fair.
We try and give a realistic indication online so as to save everybody tie and trouble, but once we see the vehicle for what it really is then we make a final offer after evaluating it. An Evaluation is still not a Valuation.
There exist no formal value for a vehicle, it is an estimate based on a guide, an indication - "all else being equal".
The formal offer is still at the discretion of the buyer.
Dirk
Do you have the right Car-Buying company? We don't have a branch or a Pod at Randburg.
We have a branch in Aeroton and in Midstream, and Buying Pods across the country, branches nationally, but not in Randburg. We do not have a Car-Estimate Tool.
That said, it is any buyer's prerogative to offer what they deem fair, as much as it is your right to refuse or to make a counter offer.
Many companies promise the world but fail when the chips are down.
That is why Webuycars is the MArket Leader in Professional Car-Buying. We buy more than 5000 vehicles a month.
We retain the right to make an offer that we deem fair.
We try and give a realistic indication online so as to save everybody tie and trouble, but once we see the vehicle for what it really is then we make a final offer after evaluating it. An Evaluation is still not a Valuation.
There exist no formal value for a vehicle, it is an estimate based on a guide, an indication - "all else being equal".
The formal offer is still at the discretion of the buyer.
Dirk
Webuycars.co.za's reply24 Jun 2019, 11:57
Official
Michael
Do you have the right Car-Buying company? We don't have a branch or a Pod at Randburg.
We have a branch in Aeroton and in Midstream, and Buying Pods across the country, branches nationally, but not in Randburg. We do not have a Car-Estimate Tool.
That said, it is any buyer's prerogative to offer what they deem fair, as much as it is your right to refuse or to make a counter offer.
Many companies promise the world but fail when the chips are down.
That is why Webuycars is the MArket Leader in Professional Car-Buying. We buy more than 5000 vehicles a month.
We retain the right to make an offer that we deem fair.
We try and give a realistic indication online so as to save everybody tie and trouble, but once we see the vehicle for what it really is then we make a final offer after evaluating it. An Evaluation is still not a Valuation.
There exist no formal value for a vehicle, it is an estimate based on a guide, an indication - "all else being equal".
The formal offer is still at the discretion of the buyer.
Dirk
Do you have the right Car-Buying company? We don't have a branch or a Pod at Randburg.
We have a branch in Aeroton and in Midstream, and Buying Pods across the country, branches nationally, but not in Randburg. We do not have a Car-Estimate Tool.
That said, it is any buyer's prerogative to offer what they deem fair, as much as it is your right to refuse or to make a counter offer.
Many companies promise the world but fail when the chips are down.
That is why Webuycars is the MArket Leader in Professional Car-Buying. We buy more than 5000 vehicles a month.
We retain the right to make an offer that we deem fair.
We try and give a realistic indication online so as to save everybody tie and trouble, but once we see the vehicle for what it really is then we make a final offer after evaluating it. An Evaluation is still not a Valuation.
There exist no formal value for a vehicle, it is an estimate based on a guide, an indication - "all else being equal".
The formal offer is still at the discretion of the buyer.
Dirk
