TM
Teb M

1 reviews | Active since Jun 2017

24 Aug 2020, 17:30

Consumer bullying

I bought a Toyota Etoes from day 1 it gave me a signal smelling petrol but due to work I drove it for less time then flew to Joburg. On my return keep smelling and using high fuel more that my 320i. I then took it on long trip to see it and it showed me flame. I used double the petrol amount I use on BMW 320i. I informed sales rep and took it to their own mechanic who said there is no fault. They kept it by them from Thursday 20/08 last week still there waiting to go for check at Toyota.

To make things worse on my application for finance, proof of address original and insurance schedule I used my Gauteng address were 4 of my cars registered under me are there. We buy cars decided own their own register the car under western cape and all my 4 vehicles need roadworthy. There is no sense of remorse, accountability or urgency on my matter. I'm emotionally, financially and physically exhausted about how they treated me and wish to escalate this matter to consumer experts for legal opinions on to sue them.

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Replies (2)
Webuycars.co.za
Webuycars.co.za's reply25 Aug 2020, 12:31
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards 
TM
Teb M's update16 Sept 2020, 18:03
Reviewer Update
Note that the matter is still not resolved and Stefan the manager in Montague Gardens continue to treat me with ******. The issues have grown