CM
Claassen M

1 reviews | Active since Dec 2022

15 Dec 2022, 10:58

Complaint

Bought a car for our daughter in September 2022. Found out 4 weeks ago that it went for a roadworthy in 2017. I cannot renew that car's license now. WBC in Nelspruit assured me it went for a roadworthy which I had to wait for more than 2hrs. All lies!!! Your negligence(*****) has a huge impact on our life's. Insurance won't pay if something happens. I cannot renew the car's license. I lodged a complaint 3 weeks ago ( your policy assures a 24 hrs. response ) Joke!!! Ref nr: 32921 Someone called me Monday 12/12 with the excuse that the manager of WBC Nelspruit does not respond. They are waiting for him!!! Let me assure you, if this is not resolved asap, we will report you at the Ombudsman

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply15 Dec 2022, 11:32
Official
Dear Claassen,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
CM
Claassen M's update15 Dec 2022, 12:58
Reviewer Update
Of course ja....